Job Details

Role Number: 200651731-3337

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products,
services, and customer experiences very quickly. Bring passion and dedication to your job and
there's no telling what you could accomplish. FaceTime, Phone, SharePlay, Messages, Mail,
Safari and WebKit are some of the most used applications and frameworks across both iOS and
macOS platforms, and our work here touches millions of customers. The Triage Engineering
team is looking for an enthusiastic, and detail-oriented engineer to help deliver the next quality
release of these products on Apple's platforms.

Description

background to help screen and triage incoming bug reports, handle a large influx of reports,
reduce them to practical steps and assign them to the appropriate team. By understanding the
reports coming in and escalating them appropriately, you will play a key part in making future
releases of Apple's communication applications and browser exceptional. In this role, you will
help us screen incoming bugs, run a large queue in a timely manner, reduce them to practical
steps, and assign them to appropriate engineers. Excellent communication skills are a must
because of the close interaction with several engineering teams throughout Apple for this role.
In addition to leveraging your programming skills to automate and scale various aspect of
triaging to identify critical issues faster.

Minimum Qualifications

• One year of experience diagnosing and triaging software issues

• Bachelor's degree in computer science or related field; 2 years of relevant professional

• experience may substitute for the educational requirement

• Excellent written and verbal communication

• Experience working with Git or other source control systems

• Excellent programming skills in Python, Javascript or other languages

Preferred Qualifications

• Experience in Swift or Objective-C or C/C++ Experience in building and deploying tools

• Understanding of ML/AI concepts and data analytics

• Web browser experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .