Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. GRC colleagues are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.

The Global Financial Crimes Compliance (GFCC) Transaction Monitoring Rule Program Oversight (TMRPO) team is responsible for the oversight of the enterprise-wide anti-money laundering (AML) and counter-terrorist financing (CTF) transaction monitoring program at American Express. The program includes assessing, designing, and implementing AML and CTF detection strategies across all American Express products and services. These strategies ultimately generate alerts which are investigated by the Global Financial Crimes Investigation Unit (GFCSU) as part of the Suspicious Activity Reporting (SAR) process.

How will you make an impact in this role?

The successful candidate will be part of a team that focuses on Transaction Monitoring (TM) operations, regulatory exam management, and program oversight. The individual(s) will be responsible for supporting all of the below functional areas, but will have a primary area of focus:

Job Responsibilities:

Risk & Control Self-Assessment (RCSA) Development & Testing:

• Research and analysis of Transaction Monitoring Rule Program processes/procedures and requirements to further the transaction monitoring program’s transition from the current PRSA to the new RCSA Control environment

• Extensively develop and maintain RCSA controls & testing requirements going forward as the new control environment expands

• Perform extensive testing workloads within the evolving new control environment

• Perform all other duties as assigned

Training Content Design :

• Aid in the development of the Program’s new training requirements, including but not limited to tracking and organizing of educational content updates to be incorporated into existing materials

• Create thought-provoking, accurate, and certifiable knowledge checks (e.g., multiple-choice questions tests, etc.) that are fully aligned with training content owners

• Coordinate the production of periodically recorded training sessions using content from various sources and/or create training content and associated knowledge checks on an as-needed basis, working with GFCC Procedures, Guidance & Training (PGT) team for integration into the LMS

• Perform all other duties as assigned

Regulatory Exam & Oversight :

• Conduct data research and gathering evidence needed for draft responses to various periodic US & International Regulatory Exams and internal audits that examine the Transaction Monitoring Rule Program (TMRP)

• Evaluate and perform analyses on datasets to provide accurate up-channel reporting to senior leaders

• Perform strict timeline driven research and gather data to contribute to official TMRPO responses to requests from auditors and regulators

• Develop and document methods used to research, gather, and analyze data

• Project and work effort status tracking to ensure accuracy across all platforms, including up-channel reporting to relevant stakeholders

• Creation and maintenance of all project-related reporting

• Frequent data entry and multi-level validation of project and work effort related documentation to preserve the integrity of enterprise-wide Transaction Monitoring Program

• Meet with Subject Matter Experts (SMEs) to learn about specific processes or products for procedural updates

• Assess audience needs for whom the technical and procedural documentation is intended; adjust tone and technical terms used to meet those needs and to ensure understanding

• Perform all other duties as assigned

Skills & Qualifications:

• Minimum of three years’ professional experience, with at least one year in any of the following: BSA-AML compliance, law enforcement, general compliance, regulatory compliance, audit, complex investigations or legal

• Self-starter who can work independently while meeting strict regulatory deadlines

• Capacity to manage multiple projects simultaneously, and a willingness to be a deadline-driven contributor in a dynamic working environment

• Investigative mindset, research-oriented approach, large appetite for knowledge and learning

• Ability to successfully apply newly acquired skills and knowledge about the business unit

• Ability to work well with colleagues at all levels

• Strong communication, writing, and editing skills, a keen attention to detail, and the ability to translate insights into actionable solutions

• Experience conducting AML/CTF investigations and/or an understanding of AML/CTF concepts, preferred

• CAMS Certification a plus

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Compliance

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-Florida-Sunrise

Schedule Full-time

Req ID: 25017323