Job Details

Weekly Hours: 5

Role Number: 200645201-0836

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Apple’s Worldwide Market Research and Analytics team, part of Worldwide Product Marketing, is looking for an extraordinary market research practitioner to support its customer insights needs. The successful candidate will be an experienced people manager, highly skilled in consumer market research operations and analytics, with a deep understanding of the technical infrastructure needed to support a high volume of surveys, and a curious, resourceful problem solver who collaborates effectively with others. Proficiency in advanced analytical methods is a plus.

Description

The Market Research Operations and Analytics Manager will be responsible for ensuring high-quality analysis, efficient project management, clear and accurate reporting, and efficient survey operations. This role also includes leading strategic initiatives to enhance and evolve Apple's market research function.

Minimum Qualifications

• 10+ years of experience in consumer market research and analysis in client and/ or vendor roles

• Experience leading and developing teams, fostering a culture of excellence and collaboration

• In-depth knowledge of consumer market research analysis methods and advanced analytic techniques

• Experience using Keynote for reporting insights with a storytelling mindset

• Experience in managing market research operations (end-to-end survey programming and distribution)

• Able to manage many projects in a fast-paced environment, often under tight timeframes

• Bachelor’s degree, MBA / Master's degree preferred

Preferred Qualifications

• Proficient with Python, Jupyter Notebook, Excel, Keynote

• Familiarity with database environments like Snowflake / Oracle / Postgres

• Strong design aesthetic as it relates to the visual communication of information

• Second-to-none client service bent

• Extreme attention to detail and intellectual curiosity to solve difficult analytical problems

• Experience working with IT teams to implement enhancements in survey infrastructure

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .