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Job Description
Weekly Hours: 40
Role Number: 200650855-0836
Summary
Join the team that brings iCloud to life for millions of people every day. We’re looking for a Growth Marketing Manager to lead customer acquisition, engagement, and retention initiatives that improve the customer experience and drive business growth.
Description
In this role, you will partner with teams across marketing, product, engineering, analytics, design, business development, operations, legal, and privacy to develop and scale programs across the customer lifecycle. You will use customer insights, experimentation, and performance data to identify opportunities, improve existing programs, and help bring new features, communications, and partnerships to market.
This role requires strong technical expertise, cross-functional leadership, analytical problem-solving, and the ability to translate complex business, product, and platform considerations into clear plans and actions.
Minimum Qualifications
5–10 years of experience developing growth, lifecycle, or customer engagement strategies.
Experience in product management, technical program management, consulting, or similar roles requiring close partnership with technical teams.
Experience building and optimizing customer-facing programs, products, or services, with an understanding of underlying technical and operational requirements.
Strong analytical and problem-solving skills, with experience using data to evaluate performance, identify opportunities, and inform decisions.
Experience managing complex initiatives with multiple stakeholders, dependencies, timelines, and technical constraints.
Excellent verbal and written communication skills, with the ability to tailor information for different audiences.
Ability to independently manage complex objectives while balancing strategic thinking and hands-on execution.
Preferred Qualifications
Experience in subscription, digital services, or SaaS businesses.
Experience leading customer journeys across multiple systems, channels, or platforms.
Experience leading initiatives across international markets, including market specific strategies.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
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