Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Manager, Technology Risk & Control role is primarily focused on performing validation activities in support of American Express’ compliance with the Payment Card Industry Data Security Standard (PCI DSS) for select areas of the enterprise. Secondarily, the role will support initiatives across American Express Technology (AET) that are determined to impact PCI. This role involves working with various teams across AET and the business partners they support.

Responsibilities will include:

• Conduct validation activities for applications and infrastructure that comprise the American Express cardholder data environments by following the test procedures prescribed by the PCI DSS

• Work in conjunction with external QSAs to ensure effective and efficient execution of assigned project tasks in conformance with professional and department standards, timelines, and objectives

• Develop evidence packages and other documentation to facilitate QSA validation activities

• Provide PCI subject matter expertise to a wide range of technologies and applicable standards

• Assist with development of alternative approaches or compensating controls that meet security objectives

• Validate that actions or decisions taken to address gaps are appropriate and reported accurately

• Assist with response efforts to implement process improvements for the PCI Program Management Office (PMO) in response to findings and recommendations from internal and external teams

• Frequent collaboration and communication with key stakeholders, including vendor partners and internal teams

• Create high quality and executive-ready documentation and presentations

Minimum Qualifications

• 5 years relevant experience with compliance and risk management in Information Security with a focus on PCI DSS

• Current or former PCI QSA certification

• Current PCI ISA certification, or commitment to acquire certification

• Proven ability to lead and manage multiple, simultaneous assessments

• Strong collaboration skills working within a team environment delivering results for assigned tasks

• Ability to communicate effectively and succinctly while translating complex, technical information to non-technical audiences

• Must be able to interpret vulnerability reports and advise technology owners as needed

• Sound knowledge and understanding of vulnerability management (i.e.: awareness of scanning tools like Tenable, Twistlock, Qualys, etc.)

• Knowledge of secure configurations for Linux and Windows servers, hardware and software vendor appliances

• Well versed with network segmentation tools and techniques (i.e.: firewalls, IP switches, routers, proxy gateways, API gateways, service mesh, etc.)

• Sound understanding of encryption mechanisms for data at rest and data in transit

• Ability to read, understand, create and enhance architecture and data flow diagrams

• Understanding of virtualization technologies (i.e.: VMware, Citrix, etc.)

• Understanding of various database and distributed technologies (i.e.: Cassandra, Redis, Oracle DB, Couchbase, PostgreSQL, HDFS, Spark, Cloudian, NetApp ONTAP etc.)

• Sound knowledge of container orchestration tools and technologies (i.e.: container images, Openshift, Kubernetes, Docker, etc.)

Preferred Qualifications

The desired candidate will have experience performing Level 1 PCI DSS assessments as a QSA. Experience within the Financial Services industry is a plus. Additionally, this role requires regular interaction with all position levels within the engineering, security, and business communities. The ability to understand technology gap findings, transform high-level direction into action plans aimed at quickly gathering evidence, crafting alternative solutions or approaches, and closing gaps are all paramount importance and highly sought after traits.

Qualifications

Annual Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Job: Technology

Primary Location: US-Arizona-Phoenix

Other Locations: US-Utah-Sandy, US-New York-New York

Schedule Full-time

Req ID: 25012544