Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Technology Business Enablement (TBE) sits under the Enterprise Platforms & Technology Business Management department. The Technology Business Enablement (TBE) organization powers American Express by driving Predictability, Transparency, and Efficiency to transform how the enterprise plans, invests and operates to drive trust, competitive differentiation and speed.

This role for Manager of Technical Project Management is responsible for enabling high-performing, cross-functional engineering teams by applying Agile principles, facilitating delivery, and removing impediments to execution. This role serves as a servant leader, ensuring teams operate efficiently, predictably, and in alignment with organizational priorities and standards while continuously improving delivery practices through collaboration with the broader product and engineering teams and associated stakeholders. In this role you will be focus on the implementation of SaaS based software in support of transforming our portfolio management capabilities.

Responsibilities Include:

• Facilitate Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) to ensure effective team execution

• Remove impediments and manage dependencies to keep teams focused on delivery

• Coach teams and stakeholders on Agile values, practices, and continuous improvement

• Partner with product and engineering leadership to plan, track, and communicate delivery outcomes

• Monitor and report on delivery metrics, risks, and progress to support data-driven decisions

• Protect teams from unplanned work and external disruptions

• Support scaling practices and cross-team coordination where applicable

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience

• 5 years of experience in technical project management, Scrum Master, or Agile delivery roles

• Demonstrated experience supporting software engineering teams in an Agile environment

• Strong working knowledge of Scrum and Agile frameworks and practices

• Experience managing delivery timelines, risks, and dependencies in complex technical environments

• Ability to communicate effectively with engineering, product, and business stakeholders

• Proficiency with Agile project management tools (e.g., Jira, or equivalent)

Preferred Qualifications:

• Knowledge of IBM Apptio products, or Broadcom Clarity, including tools supporting technology cost transparency, portfolio/program management, and investment planning processes

• Familiarity with IT Portfolio Management and Technology Business Management (TBM) processes

• Experience operating in a large-scale enterprise environment with distributed or globally located engineering teams

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technology

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 26002351