Job Details

UX Researcher

Cupertino, California, United States

Design

Summary

Posted: Jun 24, 2025

Role Number: 200609817

The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

At Apple great ideas have a way of becoming great products, services, and customer experiences. We are seeking an experienced user researcher to join our App Store & Gaming Research team in an exciting and fast-paced organization. The ideal researcher will have a passion for understanding user needs and behaviors, and the unique ability to design research studies that will inspire teams to tackle complex problems and design solutions that surprise and delight our users. We’ll provide you with unparalleled levels of opportunity and resources, with the goal of crafting experiences that influence the industry, as well as people’s lives. By constantly focusing on the consumer, you’ll build products that are not only amazing to look at, but also intuitive and useful to billions of people worldwide. Join this team if you’re committed to making each human interaction — visual, audial, and haptic — amazing for our customers.

Description

The App Store & Gaming Research team is looking for an extraordinary hands-on user researcher who can design and conduct research studies, analyze data, and deliver insights that drive meaningful impact on existing and new features in the App Store, Apple Arcade, and Apple Games.

As a user researcher you will be an integral part of the design process and be responsible for planning and leading research projects across all of our platforms, including iPhone, iPad, Mac, Apple TV, Vision Pro. Research projects will include both quantitative and qualitative methodologies ranging from foundational to evaluative user research. You possess exceptional research capabilities to design studies with the most effective approach, considering the questions and any constraints.You also have rigorous analytical and sense-making skills to translate data and learnings into valuable insights. Furthermore, you have the experience and knowledge to educate and help cross-functional teams and leadership in understanding user needs and behaviors. You flourish in a dynamic, ever-changing, and deadline driven environment. You are a great collaborator and a phenomenal communicator, able to develop and present design ideas in a large team environment. You will work closely with cross-functional teams such as Engineering, Production, Product Marketing, and Senior Management to identify research opportunities, desired learnings objectives, and long term goals. Strong communication skills and ability to stay highly organized is essential.

You should be a self-starter, self-motivated, able to work independently, and perform multiple tasks under minimal supervision. The impact of your research will be seen and experienced by millions of people around the world, every month.

Minimum Qualifications

• B.S. or M.S. in human computer interactions (HCI), human factors, cognitive science, anthropology, sociology, psychology, or related field

• 5+ years research experience working within a technical environment

• Proven experience with multi-disciplinary teams (Research, Design, Engineering, Business, R&D, and others) to ideate, iterate, launch, and refine new product designs

• Experience in conducting qualitative and qualitative research methodologies ranging from generative to evaluative approaches (such as in-depth interviews, usability tests, surveys, and diary studies)

• Demonstrated success at developing and leading executive presentations for recommendations

• An excellent research portfolio showcasing deep and rigorous research thinking and impact

• Able to function independently and in a team environment, with excellent collaboration skills

• Excellent communication and presentation skills; both written and verbal

• A passion for Apple, it’s products, and its customers is a requirement

Preferred Qualifications

• Fluent in Pages, and Keynote

• Proficiency in data processing and analytical tools such as R, SQL, SPSS or equivalent

• Previous experience working in e-commerce environment is a plus

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,800 and $264,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (https://www.apple.com/jobs/pdf/EverifyPosterEnglish.pdf) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.