Job Details

Weekly Hours: 40

Role Number: 200630747-0836

Summary

We're inventing the future of smart observability solutions that leverage cloud-native engineering, AI models and techniques and open source. Our observability services ensure highly available and reliable AIML application services that enable billions of users to enjoy the smartest and best user experiences on their favorite Apple applications and devices.

In this role, we’re looking to grow our team by adding a passionate and experienced full stack software engineer who is passionate about developing observability services and features that deliver delightful user visualization experiences at Apple-scale for AIML applications. Lets talk!

Description

Our observability solutions employ a variety of systems and services. We use existing and open-source systems when possible, but do not shy away from building new solutions ourselves.
In this role, you will collaborate with a team of engineers to lead the design and development of user-facing observability features for AIML products and infrastructure. You will also be responsible for providing technical guidance, sharing observability best practices and know-how, leveraging AI pipelines and mentoring the team to develop and deliver best-of-class features and a delightful user experience for all users.

Minimum Qualifications

• 5+ years software engineering experience in designing multi-modal UX workflows for observability service users

• Strong background in computer science: distributed systems, algorithms and data structures, APIs; building highly-scalable, reliable and secure systems; designing micro-service architectures

• Strong coding skills in JavaScript, TypeScript, React, Angular, HTML/CSS and Go, Python

• Experience with HCI based UI/UX design tenets to develop responsive user interfaces, transforming design requirements into user engagement workflows to deliver a well designed end-to-end user experience

• Experience in conducting user research, applying design thinking processes to develop user-first observability visualization workflows

• Experience designing and developing responsive APIs

• Building observability systems for time series metrics, distributed tracing, logging, profiling and building telemetry data collection frameworks

• Excellent communication skills both oral and written

• Excellent interpersonal skills for collaborating across teams, stakeholders, and open source collaborators and for identifying user requirements for observability data workflows

Preferred Qualifications

• Experience with large scale observability visualization systems with knowledge of popular

• visualization tools like Grafana, Data Dog, and ELK stack

• Experience using popular machine learning algorithms, frameworks, Gen AI LLMs for AIOps

• Demonstrated understanding of AWS services such as EKS (Kubernetes), Amazon S3, networking, database and monitoring services using Envoy, Istio

• Experience in building large-scale micro-services using public cloud infrastructure and/or “private cloud” environments

• Proven experience in developing incident management features for alert management, automated remediation and root cause analysis

• Active open source project contributions

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .