Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Provides overall management of the SRE and Production activities for internal and external security components (Encryption, Network, Threat Modelling , Gen AI ,Vulnerability) and trusted advisor to business partners, and development teams for support;

• Work with development organization to create strategic & tactical architecture plans to ensure maximum SRE Governance models

• Provides consulting and technical expertise to business partners, architects and developers as well as identifies and drives opportunities for improved performance and availability

• Reviews designs and develops code bases ensure solutions are viable, scalable, and will meet performance standards and support requirements.

• Monitors the quality of vendor service delivery resources by reporting on any trends, issues and achievements and escalating where appropriate

• Responsible for ensuring that the engineered environment meets the specifications in terms of support requirements, application design and infrastructure i.e. accountable for the performance and efficiency of Security applications

• Pragmatic, results-driven approach to problem solving. Demonstrated ability to present multiple technical solution options, negotiate amongst options, and make decisions with varying levels of information completeness

• Advises development and support teams as may be necessary to ensure delivery of optimal technical designs and implementation on holistic monitoring solutions.

• Participates as may be necessary in resolving complex technical issues across the portfolio

Qualifications :

• Bachelor or Master’s Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience)

• Minimum 5 years’ experience with a hands-on service management knowledge in a broad range of distributed technologies infrastructure and security systems and platforms

• Requires advanced to expert level knowledge and understanding of high availability architecture/support processes and performance/availability metrics and monitoring

• Extensive experience using a systems analysis and design methodology and an excellent understanding of enterprise system monitoring tools.

• Strong communication skills both verbal and written

• Effective consultative skills across a multi-functional environment

• Possesses knowledge about industry best-practices and trends in infrastructure and security SRE

• Demonstrated knowledge of Security systems and architecture

• Experience with distributed, web, mid-range, and mobile enterprise solutions

• Experience in Finance Management

• Hands on knowledge in one or more of Java/ Py/Go/ React

• CISSP is an add-on

Qualifications

Salary Range: $123,000.00 to $215,250.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Technologies

Primary Location: US-Arizona-Phoenix

Schedule Full-time

Req ID: 26004294