Job Details

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall strategy and vision.

The Manager, Strategic Alliances will be responsible for the comprehensive management of a portfolio of commercially oriented tech giants and other financial technologies firms that have high relevance to GCS’s strategic priorities and present cross functional and/or multi-market growth opportunities. This individual will work across their portfolio to drive incremental market and existing customer engagement through targeted go-to-market initiatives and improved customer experience journeys, while also ensuring all controls and compliance requirements are being met. Additionally, this individual will partner heavily with teams across GCS, and the broader Blue Box, to ensure consistent alignment and increase our potential with key strategic partners.

Responsibilities Include:

• Build and own comprehensive partner management plans that incorporate strategies and actions for:

1.

1. driving awareness of the partnership in market through partner-led marketing activities and coordinate with the Strategic Alliances Go to Market lead and/or Product lead to understand the partner’s marketing and sales plan and provide recommendations to ensure partner success and customer ramp

2. expand applicable use cases and capabilities that address customer needs as new products/incremental capabilities become available

3. support customer enrollment and spend ramp activities via educational collateral creation and/or Field training and engagement

   • Respond to partner queries and concerns in a timely manner

   • Lead contract activities and commercial restructuring with existing partners as required

   • Ensure ongoing compliance with marketing guidelines and coordinate approval of assets as needed

   • Conduct and lead ongoing monitoring as required by compliance

Minimum Qualifications:

• Experience leading external relationships

• Knowledge of commercial payments and FinTech trends

• Outstanding interpersonal skills – both written and verbal – with confidence communicating and presenting to audiences of all levels, both internally and externally

• Comfortable leading multiple priorities simultaneously in a fast-paced environment

• Self-starter with initiative, drive, and attention to detail

• Strong cross-functional collaborator across business units

• Critical thinker with the ability to develop a multidimensional action plan that delivers results

• High proficiency in PowerPoint and Excel

• Bachelor’s Degree or equivalent experience

Preferred Qualifications:

• Minimum 4 years of Commercial Card/B2B payments relationship/consulting/sales management

• Understanding of Procure-to-Pay (P2P) processes, expense management solutions and Accounting/ERP systems

• Contract management experience

• Project management skills and experience

• Knowledge of the competitive environment within the Commercial Card and P2P space

• Understanding of Treasury functions and T&E management

Qualifications

Salary Range: $90,000.00 to $145,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job: Strategic

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25009159